returns & exchanges

general

Returns and Exchanges

30 DAY SATISFACTION GUARANTEE We want your workspace to feel revitalizing. That’s why we offer a 30-day return policy on all Ergonomyx orders. You can initiate a return or exchange up to 30 days from the date of delivery ... continue reading

I made a mistake when placing my order. How do I adjust my order?

Currently, our website does not allow us to change your order. However, if you email customersupport@ergonomyx.com with your request, we can switch the colour or refund your items. You can then enter your order with the correct items. continue reading

What is your return policy?

We accept returns up to 30 days after the product was delivered. Please contact customersupport@ergonomyx.com to initiate a return. We will issue a full refund to Ecommerce orders minus the return shipping cost upon receipt and inspection of the returned item at our office in Victoria. continue reading